What is the kind of information collected by us?
When the Customer visits UniPAY site or uses its service, we collect information sent from your computer, mobile phone or other devises. We need such personal data about you as your given name and surname, address, email, phone number and date of birth, as well as such financial information, as bank account number and credit card number.
According to the information submitted by you regarding your current status and types of transactions to be implemented by you, we will get additional information from the banks, services of processing credit/debit cards, identity verification services and credit agencies.
We reserve the right to request documents certifying your identity and address. We remember your browser and IP address. If you send electronic notice to us, we will keep it. We also keep any transaction made by you at our Website, as well as the information about accumulated cookies.
Using personal information
We use your personal information for the purpose of activation of your UniPAY account and rendering service by us. We also provide banks or credit/debit card procession services, identity verification services and credit agencies particular information, which is integral part of our ordinary activities.
Purpose of sharing the said data is identification and control, as well as detection of fraud and other criminal acts, limitation and management of our financial risk. When realizing control of identification or prevention of fraud actions, service distributor is eligible to store records about our interviews together with your information. By using our services you give direct consent for exchanging your personal data for the said purposes. Herewith, in case of sending sum of money to other owners of UniPAY account, we, as least, transfer your email to the recipient. We may send to the recipient of the money sent by you other personal information, such as your name and surname, address and country of residence, if the recipients request such information for the purpose of simplification of the payment process, conformity of payments with commercial transaction or implementation of controlling fraudulent activities and money laundering.
We use your data for:
Opening account in UniPAY system, fill balance, send or receive sum of money from other users; check and manage your UniPAY account, provide customer’s support, secure transaction process, solving disputes, collect payments, contact to your email in order to check authenticity of transaction and the account; offer information about UniPAY products and services; from time to time notify you about important functional changes on the site;
Information submitted by you will be processed in accordance with the filled personal information.
For the purpose of opening your UniPAY account, for high value transactions, we may transfer personal information to the respective bodies. For the purpose of verification, when using our services, times of filling in your IP address and logging in are recorded and stored for the purpose of preventing fraudulent usage and provision of rendering secure services. We may also collect information about usage and access, allowing us prevent opening of accounts for several time or other fraudulent acts, or illegal invasion or misuse in our system. Only for this purpose, we may share such information with specialized and reliable services of managing fraudulent acts to support us in analyzing such information.
Cookies and how we use them?
Information collected and stored by cookies may be compared to the personal information collected and stored in our system.
Cookies help us remember the customer and when you enter the site it is activated, and when leaving it, it is automatically turned off. You can not allow cookies to your computer, though in such case you will not be able to visit every site of our Website.
Personal Information control
If your personal information (such as given name and surname, address or phone number) is changed, you shall immediately refresh your data at UniPAY account “Profile” section or contact Customers’ Service Department. UniPAY carries no responsibility for any loss incurred by the reason of failing refreshing your personal data.
For deactivation of your account, you shall contact Customers’ Service Department. According to the Law we are liable to keep particular records for at least five years from closing your account.
After successful registration, you will receive confirmation notice to your email. You will be also able to receive electronic notices regarding transaction generated by the System, such as confirmation of filling balance, receiving payments, notices on changing password and etc. Registered users time after time receive information about products, services and special transactions through information bulletin, if the User fails to stipulate own position about his desire to receive such bulletin. You can change your position considering receiving or not receiving our information bulletin in the section of UniPAY account or by clicking respective link in the electronic notice of the information bulletin. Please, take into account, that you will receive such notice about your account, as electronic notices regarding transaction or functioning of your account or other notices regarding our legal relations.
UniPAY website contains links to the websites of the third parties. This is to let you know that UniPAY carries no responsibility for confidentiality of the websites of the said third parties.
We offer to your users to learn application regarding confidentiality of every such website visited by them by clinking respective links on our Website. This application regarding confidentiality is bounding only to UniPAY website and UniPAY services.
UniPAY protects your personal data from unauthorized access, usage or divulgence. As soon as you log in, every internet communication is protected by SSL protocol, which has high level of security with 1028 bits of cipher ability and certified by Thawte; though such high level of security is effective only in case if you meet particular safety standards yourself.
You shall never disclose details and login of your own account. If you think that any detail of your login is under danger, you can change it any time at your discretion as soon as you login, and you shall immediately contact Customers’ Service Department and let us know the reason you think your account is under threat. For additional information about safety of your UniPAY account, please, read Terms and Conditions of using the account.
Notice about changes
Changes in the application about confidentiality shall be posted at our Website. If we intend to use your personal data using the procedures differing from the terms and conditions determined upon their collection, we will notify you about it by email. You are eligible to object using of your personal information in any other form in connection with the Customers’ Service Department, though we will consider such objection to be the notice about cancellation of your UniPAY account.